Return Policy
At Tissuflex, we strive to ensure your satisfaction with every purchase. If, for any reason, you are not completely happy with your order, we offer a hassle-free return policy to make your experience smooth and enjoyable.
How to Initiate a Return:
- Contact our customer service team at info@tissuflex.com to request a return authorization within 14 days from the date of delivery.
- Our team will provide you with a return authorization and guide you on the next steps.
Return Conditions:
- Items must be unused, in their original packaging, and with all tags attached.
- Returns must be initiated within 14 days of receiving the product.
Return Shipping:
- Once your return is approved, we will provide you with a return shipping label.
- Affix the label to the original packaging, ensuring the item is securely packed.
- $10 Shipping & Restocking fee applies.
Refund Process:
- Upon receiving the returned item, we will inspect it for compliance with our return conditions.
- Once approved, a refund will be processed to your original payment method.
Feel free to reach out to our customer service team with any questions or concerns. We appreciate your understanding and look forward to serving you again.
Thank you for choosing Tissuflex.